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Frequently Asked Questions

How can I get an item repaired?

We repair items made by Tiffany & Co. You may either bring your item to the Tiffany store nearest you or send in your item via mail. If you choose to send your item via mail, please follow the instructions listed below:

1. Download our Repair Form
2. Print form and complete all information.
3. Enclose form with item to be repaired
4. Send item and form, via an insured shipping method, to:

TCO
Attn: Customer Service Centre
Level 1, 267 Collins Street
Melbourne VIC 3000 Australia

After we make an assessment, we will send you a free estimate.