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Website Policies

Return Policy

Terms of Sale

Merchandise, other than the Tiffany & Co. fragrance range, will be accepted by Tiffany & Co. in Australia only for refund or credit (excluding any shipping charges) or for exchange only if returned in saleable condition within 30 days of purchase and accompanied by the original sales receipt, unless the item is not of merchantable quality.

A refund will be made to the purchaser, upon request, only if payment has been received by Tiffany & Co. Gift recipients are entitled to an exchange or a non-refundable merchandise credit. To return or exchange your gift selection, please follow the instructions included with your package.

Returns can be sent, via an insured method, directly to:
Attn: Returns Department
Level 20, 60 Castlereagh St
Sydney NSW 2000

A Customer Service representative will be available to assist you from 8:00AM-6:30PM AEST Monday to Friday and 9:00AM-6:00PM AEST Saturday and Sunday.